Delivery and Returns
FREE UK DELIVERY when you spend £35 or more!
All mainland UK online orders placed with Wildwood Cornwall are currently offered with FREE STANDARD DELIVERY when you spend £35 or more. Spending less than £35? No worries, it’s just £3.50 for standard delivery on all items.
All our products in our ‘Letterbox gifts’ category can be posted for a reduced shipping fee of £1.99 with use of our special coupon code. Simply type ‘LETTERBOX‘ into the coupon section at checkout to activate your reduced shipping cost. Please note, this coupon code cannot be used for local click and collect- this is to be used for delivery orders only. Shop letterbox gifts here.
We aim to dispatch your goods as soon as possible. In normal circumstances you should expect to receive items in 3-5 working days from completion of payment. Due to Covid-19, delivery with our couriers and Royal Mail in some cases is taking longer.
If you need your goods more urgently than standard delivery, please contact us separately and we will do our best to consider priority orders, or offer a next day delivery service for an additional charge.
If you haven’t received your goods within 10 days, please email us on email@example.com.
Overseas and non-UK delivery
We welcome orders from most locations. Please contact us for more information as shipping fees vary between countries, so we aim to provide the cheapest available option for each customer.
We hope you love your Wildwood item(s), but if you’re not happy with your purchase, you may return it, unused (with the exception of excluded items*) with any tags still intact, in its original packaging, to Wildwood Cornwall Ltd, 28-30 Lansdown Rd, Bude, Cornwall, EX23 8BN within 14 days of purchase/receipt of product and receive a full refund. We’ll also pay for the return postage costs if the return is a result of our error.
If you choose to return an item, please ensure you have the original payment details available by which you made the purchase- this will include PayPal receipts for online orders and store receipts for items paid for in the shop.
Please allow up to 28 days for refunds to be received, however we aim to process them much quicker than this; we allow for delays in postage.
Christmas gift returns
Any purchases made between 10th October 2020 and 24th December 2020 will be able to make returns under our returns policy until the 14th January 2021.
- Earrings or other jewellery designed for body piercings
- Clearance/sale items